Anytime your remote is lost, stolen or you bought the home from someone else that you do not know, you should erase all old opener codes. Most garage door manufactures use the same method of erasing old codes. The first thing you have to do is locate the learn button that you use to program new remote codes. After you locate the learn button which is usually located behind white plastic light covers. To erase old codes you have to hold down the learn code button about 10-12 seconds until the LED light next to the button turns off. Once the light turns off you can reprogram or program new remotes or keypad remotes to the opener.

program remotes

Once you are ready to program remotes press learn button once and hold down the desired remote button until the opener clicks and flashes lights or on Genie brand the LED light will flash rapidly and activate opener. Also on Genie openers will need you to press the remote button several times to get it to accept the code. There are many videos on YouTube that show you this programming process if you have trouble.